Besides knowing the nuts and bolts of lightweight processes, consultants also use a lot of tricks and techniques to help their clients switch from an old style of work to new ideas. The more radical the change, the harder it is to manage the resistance of some personnel and to end up with a successful project. This workshop aims to discuss and collect teaching and coaching techniques from experienced consultants. URL: http://www.coldewey.com/publikationen/conferences/oopsla2000/deployment/ Track: Process and Methodology

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