Fostering Software Reliability in an Increasingly Hostile World
Sunday, 8:30, full day
Dennis Mancl, Lucent Technologies
Steven Fraser, Qualcomm
Amir Zeid, The British University in Egypt
Greg Utas, Pentennea LLC
Software developers face escalating expectations of software customers today. It isn't enough to develop an Internet-based teleconferencing system: the customer wants a "carrier-grade" teleconferencing system. A simple e-commerce system isn't good enough: e-commerce applications must be secure, robust, and highly reliable.
This workshop will be a forum for sharing techniques for designing robust and reliable software. Some techniques will apply to new systems with stringent reliability requirements: "extreme reliability", "five-nines" or "carrier-grade reliability". Other techniques may be useful for improving the reliability of an existing system: adapting the an reliable piece of software to make it more predictable in a hostile environment. Participants in the workshop will present and discuss tools and techniques, and experiences from the real world.